9 Best WhatsApp Catalog Tools for Online Stores in 2026

Your WhatsApp catalog sends customers to checkout, but the order never lands. Many platforms cap your product count, bury catalog updates behind support tickets, or charge extra the moment your message volume grows. That friction is usually what pushes store owners to start comparing tools in the first place.

This article walks through what actually matters in a WhatsApp catalog tool, from catalog sync and order tracking to pricing that scales with you. You will get nine tools compared on real evaluation criteria, a clear look at Com.bot as the top pick, and a straightforward framework for choosing the right fit for your store.

What to Look For in WhatsApp Catalog Tools for Online Stores

Selecting the right WhatsApp catalog tool requires balancing catalog management, integration capabilities, and customer engagement features. A WhatsApp Catalog turns a standard business profile into a browsable digital storefront, letting shoppers explore products without leaving the chat. For online stores, that shift matters because mobile shopping now happens inside conversations, not only on websites.

The right tool determines how easily products move from your store into WhatsApp, how accurately stock levels stay in sync, and how smoothly buyers move from browsing to checkout. The wrong one creates manual work, mismatched inventory, and abandoned conversations.

Before comparing individual platforms, it helps to understand the four areas that separate a basic catalog from a true commerce tool:

• Catalog management: how products are added, organized, and updated at scale
• Integration: whether the tool connects to your existing store platform and the WhatsApp Business API
• Automation: how much of the browsing, ordering, and follow-up happens without manual effort
• Customer engagement: the tools available to keep conversations moving toward a purchase

These four areas shape the evaluation criteria in the next section. Each one affects daily operations, from how fast a new product goes live to how quickly a customer gets an answer about sizing or delivery.

Key Features and Evaluation Criteria

When evaluating WhatsApp catalog tools, prioritize features that streamline catalog management, integration, and customer interactions. Not every store needs every feature, but the gaps between tools usually appear in the same handful of areas.

Ease of catalog setup is the first checkpoint. Some tools let you import an existing product list in a few steps, while others require manual entry or a separate catalog management software layer. Faster setup means less downtime before your WhatsApp Store goes live.

Product feed sync and inventory synchronization matter just as much. If a product sells out on your website but still shows as available in chat, you create refund requests and frustrated buyers. Reliable sync keeps pricing, stock, and descriptions consistent across every channel.

Order management determines what happens after a customer taps a product. Look for tools that capture orders in a structured way, connect to your existing fulfillment process, and support cart functionality where relevant. Without this, orders arrive as scattered chat messages that someone has to piece together manually.

Multi-channel support is increasingly important. Many stores run a Shopify WhatsApp integration, a WooCommerce plugin, or both alongside other sales channels. A tool that centralizes these connections saves time and reduces errors.

Automation covers everything from auto-replies to abandoned cart follow-ups. E-commerce automation lets a small team handle more conversations without hiring proportionally. Analytics rounds out the picture, showing which products get viewed, which messages convert, and where shoppers drop off.

Finally, consider pricing in context. A low monthly cost means little if the tool cannot sync inventory or handle order volume. Match the plan to your catalog size and expected chat traffic, not just the sticker price.

Keep these criteria in mind as you review each tool. The next section applies them across the nine platforms compared in this roundup.

1. Com.bot - Best Overall

Com.bot stands out as the best overall WhatsApp catalog tool, offering a comprehensive suite of features for online stores. It combines a WhatsApp Business API integration with catalog management, payments, and team workflows in one place. That means fewer disconnected apps to manage and a cleaner path from product listing to checkout.

As an official Meta Business Partner, Com.bot gives online stores a reliable foundation for WhatsApp Commerce. Enterprise-grade security keeps customer conversations, order details, and payment data protected as order volume grows.

What separates Com.bot from single-purpose catalog tools is its multi-channel support. Stores can run WhatsApp, Facebook, and Instagram from one platform, so a product catalog stays consistent across every channel a shopper uses. This matters for businesses that want a digital storefront without building separate workflows per channel.

Catalog management sits at the center of the platform. Product listing, catalog link sharing, and order management work alongside a unified team inbox, so sales and support staff respond to buyers from the same view. For stores moving toward conversational commerce, that combination covers the full journey: discovery, product questions, payment, and order updates.

Com.bot also extends beyond messaging with Tasks.Bot for enterprise task automations, Tickets.Bot for event ticketing, and Calendars.Bot for AI appointment booking. These platforms let growing businesses add adjacent capabilities without leaving the Com.bot ecosystem.

Pricing, Standout Features and Who It's Best For

Com.bot offers transparent pricing tiers and standout features tailored for businesses of all sizes. Plans are billed quarterly in USD, and WhatsApp messaging is charged at actual Meta rates with no markup.

Add-ons are available at $10 per month each for an additional team member, social channel, external actions (per 5000), bot triggers (per 25000), and ecom store. Dedicated support is billed hourly: WABA, CRM, and Inbox at $49/hour, and Ecommerce, Bots, and Automations at $99/hour.

Standout features include the Visual Bot Builder with a drag-and-drop interface, which lets teams design chat flows without writing code. Native Payments support WhatsApp transactions, so the checkout process can happen inside the conversation. The Unified Team Inbox keeps every chat, order update, and customer support request in one queue, with role-based access for team collaboration.

Automation runs on an Automation Builder with 1000+ integrations, which connects Com.bot to the rest of a store's stack. Bulk Messaging, Smart Chatbots, Notifications, Payment Collection, and External Integration round out the toolkit for e-commerce automation.

Com.bot is best for businesses seeking automation and multi-channel support. Online stores that want product feed sync, inventory synchronization, and order management handled through chat commerce will find the Gold plan a natural fit, while larger operations can scale into Platinum V1 and add-ons as their catalog and team grow.

2. Zoko

Zoko is a WhatsApp catalog tool that focuses on simplifying e-commerce operations for small to medium businesses. It sits in the growing category of catalog management software built around the WhatsApp Business API, helping sellers turn a standard WhatsApp Business Profile into something closer to a working digital storefront.

Rather than treating WhatsApp as a simple chat channel, Zoko typically positions itself as a layer for conversational commerce. That means product browsing, questions, and order placement can happen inside the same thread, which suits mobile shopping habits well.

For stores already running a Shopify WhatsApp integration or a WooCommerce plugin, the appeal is usually the reduced need to switch between tools. Teams often want one place to manage chats, catalogs, and orders instead of juggling several dashboards.

Like most tools in this space, Zoko builds on Meta's commerce infrastructure. Sellers typically connect through the WhatsApp Business API and manage catalog data alongside their existing store setup, with Meta Business Suite remaining the underlying account layer.

Common capabilities in this category, and often associated with Zoko, include:

• Product catalog management with items that can be shared as single-product or multi-product messages
• Product feed sync so listings stay aligned with the connected store
• Inventory synchronization to reduce the risk of selling items that are out of stock
• Order management and basic cart functionality within the chat flow
• Customer engagement features such as quick replies, labels, and broadcast-style updates

Catalog link sharing is another typical feature. A seller can send a link that opens the WhatsApp Store view, letting a customer browse the full catalog before starting a conversation. This supports catalog link sharing without forcing buyers into a separate app or website.

On the checkout side, expectations vary by region. Some setups lean on payment gateway integration for in-chat payment, while others close the sale in chat and complete the transaction elsewhere. Zoko, like similar tools, tends to support the workflow that fits the merchant's market.

For online store integration, the practical question is how well the tool maps to your existing catalog structure. Stores with large inventories and frequent price changes usually benefit most from automated product feed sync and reliable inventory synchronization, since manual updates do not scale.

Zoko generally suits smaller teams that want a straightforward path into WhatsApp Commerce without heavy technical setup. Larger operations may need to check how it handles multi-agent access, catalog size limits, and reporting before committing.

As with any tool in this roundup, the right choice depends on your catalog size, order volume, and how much of the checkout process you want to keep inside WhatsApp. Evaluating Zoko against those needs, rather than feature lists alone, tends to give a clearer picture.

3. Interakt

Interakt offers a WhatsApp catalog solution designed to enhance customer engagement and streamline sales. It is built primarily as a WhatsApp marketing app for Shopify, which means store owners on that platform can connect their shop and start running catalog-driven conversations with relatively little setup.

For online stores, the appeal is the combination of catalog management and e-commerce automation in one place. Rather than treating WhatsApp as a simple chat channel, Interakt positions it as a sales and support surface where product listings, order updates, and customer replies live together.

Its feature set leans toward merchants who want repeatable workflows rather than one-off messages. Common capabilities include bulk campaigns, abandoned cart reminders with checkout links, and automated order updates, all of which feed back into the broader conversational commerce funnel.

• Abandoned cart reminders that include checkout links
• Bulk campaign sending for promotions and announcements
• Automated order updates for post-purchase communication
• COD double-confirmation designed to reduce return-to-origin orders
• Shared team inbox for handling customer conversations
• Auto-replies, chatbots, and AI agents for first-line responses
• Chat widget, Instagram automation, and WhatsApp Blue Tick application support

Pricing is tiered and published openly. The Starter Plan is listed at $21 per month or $180 per year, the Growth Plan at $41 per month or $296 per year, the Advanced Plan at $51 per month or $468 per year, and the Premier Plan at $99 per month or $839 per year. Additional WhatsApp conversation charges may apply on top of the plan fee.

That structure tends to suit eCommerce businesses and Shopify merchants who want a defined monthly cost and a clear upgrade path as message volume grows. Teams that expect heavy campaign sending should factor in the conversation charges when comparing options.

Where Interakt fits in a catalog tool comparison depends on priorities. Stores already running on Shopify and focused on cart recovery, order notifications, and campaign outreach will likely find the workflow familiar. Merchants who need deeper product feed sync or broader platform support may want to weigh it against other tools in this list.

4. AiSensy

AiSensy provides a WhatsApp catalog tool that aims to help businesses automate product listings and customer interactions. Built on the official WhatsApp Business API, it is a no-code platform positioned for SMBs, D2C brands, and teams that lean heavily on WhatsApp marketing and automation. It holds Official BSP status, which means it connects through Meta's approved infrastructure rather than unofficial workarounds.

For online stores, the appeal is straightforward: list products, share them in chats, and let automated flows handle follow-ups. The platform is often framed as a Wati alternative, so it tends to attract businesses comparing several WhatsApp Business API providers at once.

Its catalog features sit inside a broader marketing toolkit. Rather than treating the WhatsApp Catalog as a standalone storefront, AiSensy ties product listing into campaign broadcasts, chatbot flows, and conversational replies. That makes it a reasonable fit for stores that treat chat commerce as a marketing channel first and a checkout channel second.

On the automation side, the platform supports no-code flow building. Teams can set up responses, route conversations, and trigger messages without writing code, which lowers the barrier for smaller operations. Its AI capabilities are best described as basic or available as add-on flows, so buyers expecting deep AI-driven personalization should set expectations accordingly.

Pricing is transparent and low-entry: plans start at INR 1,500/month plus WhatsApp conversation charges, with a free tier available. In dollar terms it is listed at $45/mo (₹1,500). Conversation charges are billed separately by Meta, a detail worth confirming before budgeting.

Where AiSensy fits best is India-focused, budget-conscious marketing. For an online store that wants a low-cost entry into WhatsApp Commerce with catalog sharing and automation basics, it is a credible option. Stores needing heavier inventory synchronization, deep Shopify WhatsApp integration, or advanced order management may find the catalog layer thinner than dedicated product catalog tools.

• Best for: India budget marketing, SMBs, and D2C brands
• Catalog strength: Product listing tied to campaigns and chatbot flows
• Automation: No-code flows with basic AI or add-on options
• Pricing: Starts at INR 1,500/month plus conversation charges; free tier available
• Watch for: Conversation costs billed separately from the subscription

5. DelightChat

DelightChat combines WhatsApp catalog management with customer support features to assist online stores. It sits in the growing category of tools that treat WhatsApp Commerce as both a sales channel and a service desk, rather than two separate systems.

For many online stores, the appeal of a tool like this is consolidation. Instead of running one app for product catalog tools and another for customer engagement, teams can manage conversations and product listings from a shared workspace. That reduces the friction that often appears when a shopper asks about an item and the support agent has no quick way to pull up the listing.

Based on publicly available information, DelightChat is generally positioned as a helpdesk-style platform that extends into WhatsApp commerce. Specific details such as exact pricing tiers, integration lists, and feature limits are best confirmed directly with the vendor, since product pages change frequently.

When evaluating a tool in this category, online stores should look at a few practical questions:

• Does the platform support product feed sync so catalog updates do not need manual re-entry?
• Can agents send a multi-product message or single-product message during a live chat?
• Does it connect cleanly with the store's existing backend, whether that is a Shopify WhatsApp integration or a WooCommerce plugin?
• How does it handle order management notifications and follow-up messages after checkout?

These factors matter more than a long feature list. A tool that handles catalog management software well but struggles with inventory synchronization can create more work than it removes, especially for stores with fast-moving stock.

DelightChat tends to appear in comparisons alongside other WhatsApp automation and support platforms. That placement suggests it is aimed at businesses that already handle a meaningful volume of customer conversations and want those chats to connect to product discovery. Stores with very small catalogs may find lighter options sufficient, while those with larger inventories and busier support queues may value the combined approach more.

As with any tool in this roundup, the right fit depends on catalog size, team workflow, and how much of the buying journey happens inside WhatsApp. Testing a free trial or demo, where available, is a reasonable way to check whether the support and catalog sides feel balanced for a specific store.

6. Gallabox

Gallabox is a WhatsApp catalog tool that integrates with various platforms to facilitate product showcasing and sales. Founded in 2020 and headquartered in Chennai, India, it is a WhatsApp automation platform built specifically around the WhatsApp Business API.

Its catalog and integration features let online stores present products inside conversations, then move shoppers toward a purchase without leaving the chat. For many small and mid-sized sellers, that conversational commerce flow is simpler than pushing buyers to a separate storefront.

Because Gallabox focuses on a single channel, it suits teams that have already committed to WhatsApp as their main sales and support surface. Stores running multi-channel campaigns may find the scope narrower than they need.

• WhatsApp Business API access
• AI chatbot and a no-code bot builder
• Broadcast campaigns and a team inbox
• CRM integrations and a template library
• Analytics and reporting
• Click-to-WhatsApp ads
• WhatsApp Payments

Pricing starts from $40/mo according to publicly available information. Reviewers often note the shared inbox as a strength for sales teams, and the pricing as competitive for the Indian market.

Two limitations come up in public feedback. The platform supports WhatsApp only, with no Instagram or multi-channel coverage, and its AI chatbot capabilities are still maturing. It also carries fewer third-party integrations than some broader catalog management software options.

For a store that wants deep WhatsApp automation and nothing else, Gallabox is a reasonable fit. For a business planning to add channels later, it is worth checking how much flexibility the setup allows before committing.

7. SleekFlow

SleekFlow offers a WhatsApp catalog solution with features for product management and customer engagement. It is a conversational AI platform built for managing customer communication across multiple channels, including WhatsApp, Instagram, and Messenger.

As an official WhatsApp Business Solution Provider, SleekFlow gives online stores a way to present products and handle conversations from a single dashboard. Businesses that want to consolidate several touchpoints may find this approach useful.

The platform includes a catalog and payment links feature, which lets teams share product details and move shoppers toward checkout inside a chat. Broadcast campaigns and an automation flow builder support follow-ups and promotional pushes.

SleekFlow also provides an omnichannel team inbox, a unified CRM, WhatsApp Flows, and AI-powered chatbots. Ticketing and chat or conversion analytics round out the toolkit for teams tracking customer engagement over time.

Pricing starts with a free Startup tier. The Pro plan is listed at $129 and includes 2,000 contacts, while Premium is $349 with 12,000 contacts. Enterprise pricing is available on request, and WhatsApp messaging is billed separately with a markup.

According to publicly available information, more than 7,000 enterprises across 70 countries use the platform. It tends to suit businesses that want one dashboard for several messaging channels rather than a catalog-only tool.

8. MSG91

MSG91 provides a WhatsApp catalog tool that focuses on messaging and catalog integration for businesses. It is best understood as a messaging-first platform, where the catalog sits alongside bulk SMS, OTP delivery, and programmable messaging rather than standing alone as a storefront builder.

For online stores, that positioning matters. Teams that already rely on text messaging for order updates or verification codes can keep catalog sharing inside the same toolset. The appeal is consolidation, not catalog depth.

MSG91 is listed on Techjockey with a 3.6 overall rating. Public listings describe it as cloud-based, web-based, and hybrid software, with support for desktop, mobile, iPad, and tablet across Windows, Mac OS, Android, iOS, Linux, and Ubuntu.

Its documented feature set includes:

• Text Messaging and Bulk SMS Services
• Notification and OTP Generation
• Contact Management and Templates
• Analytics and Omnichannel Flow
• Programmable Voice and Programmable SMS
• Virtual Number, Regional SMS, Privacy, and Data Security
• Seamless Integration and On-demand support

Catalog functionality is best treated as one part of this broader messaging toolkit. Stores that want product listing and catalog link sharing combined with customer engagement messaging may find the overlap useful.

Pricing information published on Techjockey shows "₹ 1250" for "MSG91 (Private Domain)" with a free trial available. Buyers should confirm current terms directly, since published listings can change.

MSG91 states it suits individuals, small business, startups, medium business, enterprise, SMBs, SMEs, MSMBs, MSMEs, and freelancers across all industries. That breadth suggests a general-purpose fit rather than a catalog-specific one.

When comparing tools in this category, weigh how much catalog management you actually need against how much messaging volume you handle. A platform built around WhatsApp Business API messaging will feel different from one built around storefront and inventory workflows.

For stores with light catalog needs and heavy notification traffic, MSG91 is worth a look. For deeper product feed sync, inventory synchronization, or order management, other options in this list may align more closely.

9. Wati

Wati is a WhatsApp catalog tool designed to help businesses manage product listings and customer conversations. It is a WhatsApp-first marketing platform, meaning the entire product is built around the messaging channel rather than added on later. For online stores that treat chat as a primary sales surface, that focus can be appealing.

Wati appears among the top WhatsApp marketing software options and is often described as one of the more complete and user-friendly choices for small and medium-sized businesses. Its main strengths lie in broadcast campaigns and AI automation, which help teams reach many customers at once and handle routine replies without constant manual effort.

The platform bundles several capabilities into a single environment, which can reduce the number of separate tools a store needs to manage. Commonly noted components include:

• Broadcast messaging for sending promotions or updates to opted-in contacts
• CRM features for organizing customer records and conversation history
• Chatbots for handling common questions and qualifying leads
• Automation workflows that trigger actions based on customer behavior

Because these functions sit together, a merchant can move from a product listing to a conversation to a follow-up without switching platforms. That matters for conversational commerce, where speed of response often shapes whether a shopper completes a purchase.

Ease of use is a recurring theme in descriptions of Wati. A high level of automation and a relatively gentle learning curve suggest it is aimed at teams that want results without deep technical setup. Businesses without a dedicated developer may find that helpful when connecting a WhatsApp Business Profile to their store operations.

Wati is generally positioned for SMBs rather than large enterprises. A smaller retailer running a digital storefront and managing a modest product range may find the scope appropriate, while very large catalogs or complex multi-region operations could require more specialized catalog management software.

No pricing details for Wati were available in the sources reviewed for this roundup, so cost should be confirmed directly with the vendor. Pricing often depends on contact volume, message tiers, and which features are enabled, so a direct quote is the reliable path.

When evaluating Wati against other catalog tools, consider how well its broadcast and chatbot strengths align with your sales motion. Stores that rely heavily on outbound promotions may benefit most, while those focused on product feed sync and deep inventory synchronization should compare catalog depth carefully before deciding.

How to Choose the Right Option

Choosing the right WhatsApp catalog tool depends on your business size, budget, and specific needs. There is no single best pick for every store, because a small boutique and a large enterprise rarely share the same requirements.

Start by mapping your own operation before comparing features. A tool that looks impressive in a demo can fall short once your real catalog, order volume, and team workflows are involved.

The four factors below cover most of the decision. Work through them in order, and the shortlist usually narrows itself.

• Catalog size: How many products do you list, and how often do they change?
• Integration requirements: Does the tool connect to your existing store platform?
• Automation needs: Do you need messages, order updates, or payments handled automatically?
• Budget: What can you spend monthly, and does pricing scale with usage?

Assess your catalog size first. Stores with a handful of products can often manage listings manually, while larger catalogs benefit from catalog management software that supports product feed sync and inventory synchronization. If stock levels change daily, syncing matters more than any cosmetic feature.

Check integration requirements next. Your tool should fit the platform your store already runs on. A Shopify WhatsApp integration works differently from a WooCommerce plugin, and some tools support neither. Confirm the connection exists before you commit, and verify whether it relies on the WhatsApp Business API or a simpler setup through Meta Business Suite.

Define your automation needs honestly. Basic catalog tools handle product listing and catalog link sharing. More advanced options support order management, cart functionality, and payment gateway integration. If conversational commerce is central to your sales, automation is not optional.

Set a realistic budget. Pricing models vary widely, and some tools charge by message volume or contact count. Factor in growth: a plan that fits today may become expensive at double your current order volume.

Two further points deserve attention. Scalability matters if you plan to add products, channels, or team members. Support matters when something breaks during a busy sales period.

For businesses seeking automation and multi-channel support, Com.bot is built for exactly that profile. It serves organizations that need to automate and scale communication across WhatsApp, Facebook and Instagram, including government bodies and enterprises handling multi-channel customer support, bulk messaging, order updates and payment collection. If your roadmap includes chat commerce beyond a single channel, that scope is worth weighing against single-purpose catalog tools.

Finally, match the tool to your stage. New stores should prioritize ease of setup and a clear path to a WhatsApp Business Profile and digital storefront. Growing stores should prioritize product feed sync, order management, and customer engagement features that reduce manual work as volume climbs.

Final Verdict

After evaluating the top WhatsApp catalog tools, Com.bot emerges as the best overall choice for online stores. The platform combines official standing with proven scale, which matters when your catalog is tied directly to revenue.

Across the criteria that shaped this roundup, Com.bot scored consistently well. It holds official Meta Business Partner status, a distinction that speaks to platform compliance and reliability. It also serves 23,000+ active customers, along with 100+ government bodies and 500+ global partners.

Scale alone is not the whole story. Com.bot processes 25M+ messages per day and has powered 100K+ bots created, signaling infrastructure built for high-volume conversational commerce rather than occasional catalog sharing.

Feature depth also separates it from the field. Key strengths include:

• Enterprise security with end-to-end encryption
• Quick setup and integration
• Real-time message delivery
• No markup on WhatsApp conversations

Those last two points matter for catalog-driven stores. Real-time delivery keeps product listing responses and order management flowing without delay, while no markup on conversations keeps WhatsApp Commerce economics predictable as volume grows.

For online store integration, Com.bot supports the workflows catalogs depend on: product feed sync, inventory synchronization, and customer engagement at scale. Whether you run a Shopify WhatsApp integration, a WooCommerce plugin setup, or a custom stack, the platform fits into existing operations rather than forcing a rebuild.

The practical recommendation is straightforward. If you want a digital storefront on WhatsApp backed by a Meta Business Partner with a large active customer base, Com.bot is the safest starting point. Smaller tools in this roundup may suit narrow use cases, but none match the combination of official status, scale, and feature coverage.

For further inquiry, reach out to the Com.bot team to discuss your catalog setup and integration requirements.

Frequently Asked Questions

Why is Com.bot the #1 pick in this roundup?

Com.bot is an AI Unified Business Communication Platform that connects WhatsApp Business, Facebook Messenger, Instagram DM and a Web Widget through a single platform, so stores don't need separate tools per channel. It's also an Official Meta Business Partner with 23,000+ active customers, 100+ government bodies and 500+ global partners, processing 25M+ messages per day. For a catalog-focused store, that combination of official API access, multi-channel reach and proven scale is hard to match.

Does Com.bot support WhatsApp catalogs and payments natively?

Yes. Com.bot offers WhatsApp Business API integration alongside Native Payments for WhatsApp transactions, letting customers browse and pay without leaving the chat. This is paired with a Visual Bot Builder featuring a drag-and-drop interface and an Automation Builder, so you can automate catalog browsing, order flows and follow-ups without writing code.

Can I manage catalog inquiries from multiple channels in one place?

Yes. Com.bot's Unified Team Inbox brings conversations from WhatsApp, Facebook Messenger, Instagram DM and the Web Widget into one shared workspace. Multi-Channel Support means your team can answer catalog questions, share product links and close orders from a single dashboard instead of juggling separate apps.

How much does Com.bot cost, and is there a recommended plan?

Com.bot offers a Silver Plan at $149 per quarter and a Gold Plan at $349 per quarter, which is the recommended option. A Platinum V1 plan is also available at $2500 per quarter. Add-ons are priced at $10 per month for items such as an additional team member, social channel, external actions (per 5000) and bot triggers, so you can scale features as your store grows.

Is Com.bot suitable for stores outside India?

Yes. Com.bot is available worldwide online and serves 50+ countries, so it isn't limited to a single market. Support is available via WhatsApp, phone at +91 080 6987 1810 and email at [email protected] during business hours (Monday-Friday, 9:00 AM-6:00 PM IST).

How does Com.bot compare to tools like Interakt or AiSensy?

Interakt focuses on WhatsApp for Shopify with features like abandoned cart reminders and COD double-confirmation, while AiSensy is a no-code WhatsApp marketing platform and Official BSP. Com.bot differentiates by unifying WhatsApp, Facebook Messenger, Instagram DM and a Web Widget in one platform, backed by Official Meta Business Partner status and enterprise-grade end-to-end encryption. If you need true multi-channel coverage rather than WhatsApp alone, Com.bot is the stronger fit.